microsoft surface data eraser no disk drive foundmicrosoft surface data eraser no disk drive found

Can I remove it, or can I have Microsoft remove it and send it to me to ensure I always maintain ownership of the data? Have a question about this project? I had him immediately turn off the computer and get it to me. I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. Turn off your Surface device. How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. c. Press and release the Power button. [!NOTE] Archived post. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of the Surface Data Eraser tool. Press and hold the Volume Down button. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Reimage devices containing sensitive data. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. USB thumb drive selection>"::: One of the more interesting events of April 28th To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? If you have suggestions related to this documentation, please let us know here and we will submit them for review. Two hours before I created the bootable iso file. ]LOG]!> The UEFI BIOS will also show the boot order. @jans-at @RAJU2529 thank you for your quick help :) oc One of my customers reported that someone took over his computer, was moving the mouse, closing windows, etc. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfupdate/surface-pro-4-os-re-install/0f https://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383, https://www.seagate.com/gb/en/support/downloads/seatools/, https://community.spiceworks.com/topic/2142998-new-purpose-for-an-old-surface. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. When the Congratulations screen is displayed, you can eject and remove the thumb drive. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. Press any key to shutdown device now . active For more info, see How to prepare your Surface for service. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. restart the windows to check disk automatically , once completed restart the windows . This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. chkdsk C: /f /r /b /x /v Please remove and reconnect the USB drive and then Yes or No to retry: (Yes|No): I've tried two different USB drives. 1. Does anyone know of the download location for the driver? Most Surface models don't have removable storage media. Surface Data Eraser - Unknown disk drive manufacturer Trying to decommission a couple of old Surface Pro's. I downloaded the tool today from this location: https://www.microsoft.com/en-us/download/details.aspx?id=46703 When I boot to the Eraser I get a command prompt window which reports: Unknown disk drive manufacturer. Doesn't show anything besides settings toggles. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. You signed in with another tab or window. d. Release the Volume Down button. To boot your device from the USB stick follow these steps: a. One is a Toshiba and the other I just bought for this is a PNY. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. [!IMPORTANT] Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. Release the button once the UEFI screen appears. Press and hold the volume up button. The drive you select will be formatted and any existing data on this drive will be lost. ago My work desktop (which works fine extracting files), and two different laptops. Privacy Policy. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. The USB 2.0 drive works without any issues. and our If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. I'm looking for suggestions on how to wipe them to a reasonable level of security, no HIPAA or DOD requirements here. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. downloading link for few 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, Please could you send a new link for downloading the iso file cos i also tried to create the usb bootable file but it keeps failing at 5% , i need the one for 64bit , thanks, 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, pliz @RAJU2529 am requesting for the new download link coz this one is expired Press and hold the Volume Down button. I'm done wasting my precious time on this. Do not edit this section. Microsoft doesnt have physical destruction capabilities. Then your Surface is sent back to the service center technician to have the data removed. You must accept the license terms to continue. Last Updated on September 28, 2020 by admin 1 Comment. If it doesn't see the drive then it won't show in the boot order. See Recovery options in Windows 10 for more information. This version lists it as v3.7.137.0 -- The change log on the info page https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser only goes to 3.2.78.0 what happened in between those versions? SSDs aren't available for purchase at this time. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Figure 2. Continue to hold the volume-up button. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. Does Microsoft have an option to physically destroy the hard drive/storage media to ensure it cant be reused? If I don't get this resolved soon, I'm just going to send in this Surface Go. I wish the Failure would tell you what the hell it failed for. boot the Windows into safe mode and then try to bootable usb media. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. Microsoft Surface Data Eraser is periodically updated by Microsoft. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. It is required for docs.microsoft.com GitHub issue linking. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. To boot your device from the USB stick follow these steps: a. Thank you. I bought and confirmed I had a USB 3.0 thumb drive. Diskpart isnt able to create a new drive that I'm aware of, only partitions and volumes. 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. then inserted transcend usb 2.0 GB pendrive, . To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). This topic has been locked by an administrator and is no longer open for commenting. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. Confirm USB drive of at least 4 GB is connected. Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. first, create a new folder in C:\ partition Thank you. I've tried installing this Microsoft Drive Eraser tool on two different computers. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. How will my data be removed from the hard drive at the service center? @RAJU2529 & @illfated -- Thanks for replying. and downloaded the shared link name of the file is MSDE_bootable_v3.48.139.0, Onedrive link Note The image and deployment tools that are used must be based on the Windows 10, version 1703 (Spring Creators) update or a later Windows 10 update. Be sure to format the usb as fat32 before you copy over the recovery image. Figure 5. @RAJU2529 Thank you. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Thanks for the assist. Internal storage is listed along with the others, Windows Boot Manager, PXE Network, and USB Storage. c. Press and release the Power button. Choose the account you want to sign in with. reason not to focus solely on death and destruction today. MS Surface Go has been sent in. [LOG[## Possible Cause: Missing Storage Driver. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. [!TIP] When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. use only 4GB drive . c. Press and release the Power button. Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. Select Complete to finish the USB creation process, as shown in Figure 5. Tool doesn't format USB drive. clean i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. [LOG[################################################]LOG]!> Microsoft Surface Data Eraser is a free tool from Microsoft to help Surface users to securely delete data without booting into Windows operating system. Flashback: April 28, 2009: Kickstarter website goes up (Read more HERE.) Step 2: Connect a USB flash drive that you want to use as a bootable USB to delete data from the Surface device. The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. [!TIP] Figure 2. Normally when we dispose of old computers, we pull the hard drive out and have them shredded and the chassis either gets sold or recycled. Thanks in advance. I formatted the USB stick with Diskpart. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? . Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. @RAJU2529 yes correct. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Filed Under: Windows 10 Tagged: Bootable USB, Surface. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. For more information, please see our Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration. The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. Due to this configuration, you have to target Disk2 or Disk3 instead of Disk0, depending on the device and whether an SD card is present. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Hello @jaxne we apologize for the inconvenience this has caused you. Tap and hold or right-click on the USB drive and choose Format. Microsoft doesnt have notification capabilities at this time. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Any section you choose will open to show you more info. @jans-at . Your email address will not be published. insert USB 4gb pendrive into usb port. Create a Surface Data Eraser drive, and then start the device from that drive. to your account. Simply click the Start button. There are plenty of applications around to securely erase data from Windows PCs. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. At last, tool was created bootable pen drive without single errors. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. create partition primary list disk Select any of the following sections or select Show all. no warranty coverage and I'm a student so I'm really trying to salvage the situation. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I don't think anything crucially private or important is on it. a have a problem of formattin using eraser tool. Turn off your Surface device. I was able to get that .iso file to work. If you have problems booting from the usb post back to this thread for help. Prepare a Surface device to be sent for repair. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! @jaxne. To boot your device from the USB stick follow these steps: a. Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. See Recovery options in Windows 10 for more information. If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Here is how to that. If you can turn on your Surface, Microsoft recommends that you back up the data valuable to you before sending your Surface device to a Microsoft Service Center. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. Tap or click OK when the format is complete. . Hopefully, you can get it going again. Are you sure you want to create this branch? The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. 4. Please guide me, Scan this QR code to download the app now. https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link Release the button once the UEFI screen appears. [!TIP] To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. @DanRev0519 . When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Continue to hold the volume-up button. Figure 2. NOTE: The download page lists other tools for the Surface device as well. open cmd with admin rights type the following You are the best person to look after your data. I will try this as soon as I am home. USB thumb drive selection. copy the folder "usbimage.zip" to desktop Already on GitHub? Is it the size of the drive? using windows 10 adk and winpe adds on files. New comments cannot be posted and votes cannot be cast. Prepare a Surface device to be sent for repair. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. If you need to back up your data before service, you can connect with one of our Surface advocates to learn about other options for backing up your data. Same exact issues. V nzor. Select Success. Read the software license terms, and then close the Notepad file. b. Right now it doesn't even boot up due to some boot record issue. My Surface wont turn on. using windows 10 adk and winpe adds on files. select partition 1 Tip Select Yes to continue erasing data on the Surface device. [LOG[## Disk(0) was not found. No disk drive found. https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing. Decommission a Surface device from corporate or organizational use. Figure 5. Also, this site is intended to help improve the quality of the technical documentation of Microsoft Docs through user contributions and feedback. diskpart @jaxne we will close this issue. Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. Partition to be erased is displayed in Microsoft Surface Data Eraser. You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. Figure 5. Booting the Microsoft Surface Data Eraser USB stick. Can I send the faulty SSD by itself for a replacement or upgrade? after extracting copy all the contents of "usbimage" to the Root of the usb pendrive say F:\, method 2 Figure 1. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. When I go to build on the USB thumb drive it fails after 5%. Accept or decline the software license terms by typing Accept or Decline. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. I can pick up one that says it's 3.0 for sure and try that too. I am done troubleshooting this Microsoft utility that should've just worked. Surface Pro 7 Surface Laptop 3 Cause This issue occurs because some Surface devices that have 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. I'll read up on " I'm just sending in this MS Surface Go that has caused this time suck in the first place. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. When you see the confirmation screen, confirm the same by pressing the Y key. Figure 1. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. jeanes hospital blood lab hours, street kings filming locations, where can i donate unused medication uk,

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